Datenschutzerklärung

Privacy Policy

Last Updated: June 30, 2026

FigureCollectora ("FigureCollectora", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit FigureCollectora.com (the "Site"), place an order, create an account, contact us, or otherwise interact with our services.

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Site, we may collect the following categories of information.

Information You Provide

You may voluntarily provide information including:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Company name (if applicable)

  • Order details

  • Payment confirmation information

  • Messages sent to customer support

  • Product reviews or other content you submit

Providing certain information may be necessary to process your order or respond to your inquiries.

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preferences

  • Time zone

  • Pages viewed

  • Products viewed

  • Referral URLs

  • Search terms

  • Date and time of access

  • Website usage statistics

This information helps us improve website performance, security, and user experience.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you signed in

  • Remember shopping cart contents

  • Save your preferences

  • Analyze website traffic

  • Measure advertising performance

  • Prevent fraud

  • Improve website functionality

Most web browsers allow you to manage or disable cookies through browser settings.

Disabling certain cookies may affect website functionality.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders

  • Verify payments

  • Arrange shipping

  • Provide customer support

  • Respond to inquiries

  • Send order confirmations

  • Send shipping updates

  • Detect fraud and unauthorized activity

  • Improve our products and services

  • Personalize your shopping experience

  • Maintain website security

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our Terms of Service

With your consent where required by applicable law, we may also send promotional emails regarding new products, special offers, or company updates. You may unsubscribe at any time using the unsubscribe link included in marketing emails.

3. Payment Information

Payments are processed through secure third-party payment providers.

FigureCollectora does not store your complete credit card or debit card numbers.

Payment processors may collect payment information directly in accordance with their own privacy policies and security standards.

4. Order Fulfillment

To complete your order, we may share necessary information with trusted service providers, including:

  • Payment processors

  • Shipping carriers

  • Warehousing partners

  • Order fulfillment providers

  • Customs brokers (where applicable)

  • Fraud prevention providers

  • Customer support platforms

Information shared is limited to what is reasonably necessary for the requested services.

5. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send:

  • Product announcements

  • Promotional offers

  • New arrivals

  • Restock notifications

  • Event information

You may opt out of marketing communications at any time.

Transactional emails relating to orders or customer service will continue to be sent as necessary.

6. Analytics

We may use analytics tools to understand how visitors use our Site.

These tools may collect information such as:

  • Pages visited

  • Time spent on pages

  • Device information

  • General geographic region

  • Website interactions

Analytics information is generally used in aggregated form to improve our services.

7. Advertising

We may work with advertising partners to display relevant advertisements.

Advertising technologies may use cookies or similar technologies to measure campaign effectiveness and provide personalized advertising where permitted by applicable law.

You may adjust advertising preferences through your browser settings or applicable platform controls.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

  • Prevent fraud

  • Enforce agreements

Retention periods may vary depending on applicable legal requirements.

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Transfers

Your information may be processed or stored in countries outside your country of residence where our service providers or business partners operate.

When required by applicable law, we implement appropriate safeguards for international data transfers.

11. Children's Privacy

Our Site is not directed toward children under the age of 13, or a higher minimum age where required by local law.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete personal information

  • Restrict certain processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request data portability

  • Opt out of certain marketing communications

To exercise your rights, please contact us using the contact information provided on our website.

We may request reasonable verification of your identity before fulfilling your request.

13. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, correct, delete, and request information regarding certain uses of your personal information, subject to applicable exceptions.

We do not sell personal information as that term is defined under applicable California law.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, processing of your personal information will be carried out in accordance with applicable data protection laws.

Where required, our legal bases for processing include:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent

15. Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will become effective upon posting on this Site.

17. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact information provided on our website.

We will respond within a reasonable period as required by applicable law.